Updated 16-04-2020

Stores Closed, Delays Expected to Normal Service

Due to the current situation with Coronavirus (COVID-19), sadly our PMT stores are now temporarily closed.

Can I still shop online at PMT?

Yes, we've had to close our PMT stores temporarily, but you can still access the UK's largest stock holding by shopping online 24/7 at www.pmtonline.co.uk.

Is PMT still shipping orders?

Yes! Rest assured that home delivery remains possible for online orders but reserve & collect will not be possible at this time. We use DPD to ship orders, who are currently operating a non-contact service. Please note, due to high call volumes and current flexible working processes put in place for our staff safety due to COVID-19 restrictions, we are experiencing unprecedented delays, with both our own orders, and in some cases with our suppliers - currently we expect a minimum 72-hour delay in both customer service and order dispatch.

Want to contact us? No problem.

You can contact us via the ‘Contact Us’ page here or alternatively email [email protected]. Our phone lines are currently limited due to staff resource so we encourage you to contact us once via email and we will respond as soon as possible in chronological order.

I'm bored!

We've got you covered! You can also check out our YouTube channel packed with a huge amount of resources for musicians. Follow us on Twitter, Instagram, and Pinterest for the latest news and updates. We appreciate your patience at this difficult time. Please note We are unable to respond to order enquiries on this page. Due to the ongoing lockdown & our teams working remotely, we ask you to please contact us via email on [email protected]. We're currently experiencing an extremely high volume of enquiries & we'll get back to you as soon as we can. We anticipate this to be within 3 working days. Rest assured we're doing everything we can to ensure your order is dispatched as quickly as possible. We're very sorry for the inconvenience. Best regards.